Frequently Asked Questions
Everything you need to know about your order, our sustainable practices, and the Passenger experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your gear sooner for your next adventure.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
How do your clothes fit?
Most of our items are designed with a relaxed, adventure-ready fit. We recommend checking the specific size guide on each product page for detailed measurements.
Are your materials sustainably sourced?
Sustainability is at our core. We use organic cotton, recycled polyester, and PFC-free water-resistant coatings to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.